Privacy Policy

1. About This Document

GoActive LLC ("Company", "GoActive", "we", or "us") respects your privacy and is committed to protecting your personal information. This privacy policy outlines how we collect, use, maintain, protect, and disclose information gathered through our mobile application and website (collectively referred to as the "Platform"). This policy applies to all users, whether you are accessing the Platform as a guest or a registered user.

By accessing or using our Platform, you agree to the terms of this privacy policy. If you do not agree, please refrain from using our Platform. We may update this policy from time to time, and your continued use of our Platform after changes are made constitutes your acceptance of those changes.

2. Children Under the Age of 18

Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, do not provide any information to us through the Platform. If we discover we have collected information from a child under 18, we will delete it. If you believe we may have received such information, please contact us at info@goactive.fit.

3. Information We Collect and How We Collect It

We collect various types of information from and about users of our Platform, including:

4. Automatic Data Collection Technologies

We use cookies and other technologies to collect information automatically when you use our Platform. This helps us improve your experience by remembering your preferences, speeding up searches, and recognizing returning users. You can manage your cookie preferences through your browser settings.

Additionally, users can learn more about opting out of cookies and other tracking technologies by visiting platforms such as the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA) websites.

5. First-Party Tracking and Analytics

We use first-party tracking and analytics tools to gather information about how users interact with our Platform. This data helps us analyze performance, improve our services, and deliver a better user experience. The information collected includes:

• User activity logs (e.g., pages visited, time spent on features)
• Aggregated usage statistics
• System and performance monitoring

This information is used internally and is not shared with external parties for marketing purposes without your consent.

6. Third-Party Use of Tracking Technologies

Certain features or content on our Platform may be provided by third parties, including advertisers and analytics providers. These third parties may use cookies or similar technologies to collect information about your online activities. We do not control their data collection practices and recommend reviewing their privacy policies for more information.

You can opt out of certain types of third-party behavioral advertising by visiting www.aboutads.info/choices.

7. How We Use Your Information

We use the information we collect to:

• Operate, maintain, and improve our Platform
• Provide you with services and features
• Communicate with you about your account and respond to inquiries
• Send promotional offers, updates, and notifications
• Enforce our Terms of Service and comply with legal obligations

We may also use your information for personalized advertising. Users can opt out of personalized advertising by managing their privacy settings or contacting us at info@goactive.fit.

If you do not wish to receive promotional communications, you may opt out by contacting us at info@goactive.fit or using the unsubscribe option in the communications.

8. Disclosure of Your Information

We may share your information with:

• Service providers and contractors who support our business operations
• Business partners in the event of a merger, sale, or restructuring
• Authorities to comply with legal requirements
• Other parties with your consent

We do not sell your personal information to third parties.

9. Your Choices and Rights

You have the right to:

• Access and correct your personal information
• Request deletion of your information
• Opt out of marketing communications
• Manage preferences related to personalized advertising

You can exercise these rights by contacting us at info@goactive.fit.

10. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, regular security audits, and secure data storage. However, no method of transmission or storage is 100% secure.

You are responsible for keeping your account password confidential.

11. SMS Communications and Data Privacy

If you opt into our SMS program, we may use your phone number to send account updates, promotional offers, and reminders. We use trusted third-party service providers to deliver these messages, and they are contractually obligated to handle your data securely.

You can opt out of SMS communications at any time by replying "STOP" to any message.

12. International Data Transfers

If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States. We take steps to ensure your data is handled in accordance with this privacy policy and comply with international regulations by utilizing mechanisms such as standard contractual clauses.

13. Changes to Our Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with the updated effective date. If significant changes are made, we will notify you through email or other means.

14. Contact Information

For questions or concerns about this privacy policy, please contact us at: